This event consists of a Workshop and a Post-Workshop Consultation.

  • The Post-Workshop Consultation is optional, participants can attend the Workshop without attending the consultation. 
  • However, to register for the Post-Workshop Consultation, participants must attend the Workshop as a prerequisite.
  • The Post-Workshop Consultation is for individual participants wanting to design a strategic transformation plan for their specific organisation.

SBL HRDF Claimable (private sector)

Strategic Management and Leadership: an Exclusive Workshop for Information Professionals

Date : 11-12 September 2012


Target Audience

The workshop is designed for:

a)  individuals whose duties involve planning and managing information work,  workforce, and / or providing information services to stakeholders.

b) heads of library / information department in  universities / colleges / research institutes interested in enhancing knowledge and skills in strategic planning and strategy implementation in order to lead the organisation  to greater heights.


Expected Outcomes of the Workshop

Upon completion of the workshop participants should able to:

  1. embark on strategic planning and strategy implementation for the library and / or the parent organisation where they serve.
  2. apply relevant strategies to improve their performance, adding value and positive impact on their customers and organisation.

Participants will take home new contacts, ideas, and experiences that can turn out to be useful for their present and future career.


Workshop Delivery

The workshop applies ‘action learning’  approach and is tailored to suit the environments and intention of participants  who will benefit from discussions, group exercises, and brainstorming sessions.


PROGRAMME Day 1 (11 Sept 2012)
0900-1000 Rationales for strategic management
Strategy formulation: Vision, Mission, Goals of the organisation
The significant role of information in strategic management
1000-1020 Tea / coffee
1020-1250 The organisation’s various clients, their needs and values
Core values of the information profession
Environmental scanning, the present and the future scenario
The strategic use of information
1250-1400 Lunch
1400-1645 Considering various strategies

Exploring Porter’s generic strategies
Blue Ocean Strategy
Sun Tzu’ s strategies and others
1645-1700 Tea / coffee
PROGRAMME Day 2 (12 Sept 2012)
0900-1000 Strategy implementation and evaluation
SMART objectives
Balance Scorecards (BSC)
Key Performance Indicators (KPI)
Aligning activities with goals, mission and vision
1000-1020 Tea / coffee
1020-1250 Leadership and strategic management
Leader versus Manager
Effectiveness versus Efficiency
Increasing the library’s impact and effectiveness
Adding value to your organisation and yourself
1250-1400 Lunch
1400-1645 Professionalism and the information profession
Ranganathan’s Five Laws of Library Science
ISO’s Quality Management Principles
1645-1700 Presentation of Certificates
Tea / coffee
End of Workshop



Strategic Management and Leadership: a Post-Workshop Consultation for Information Professionals

Date : 13 or 14 September 2012
Time: 0900-1700

Individual consultation on a strategic transformation plan for a specific organisation

PROGRAMME Day 3 is for individual participants wanting to design a strategic plan for their specific organisation. One whole day will be devoted to one organisation.

PROGRAMME Day 4 is also for individual participants wanting to design a strategic plan for their specific organisation. One whole day will be devoted to it.

Please register with the organiser of the workshop if you wish to continue for Day 3 or Day 4.

In order that you take home a workable plan for your organisation, you need to bring the organisation chart and the description of its function and relationship with the parent organisation, and other related data some of which are covered in the two-day programme.


Szarina Abdullah, PhD. Information & Library Science (University of Illinois, Urbana-Champaign), M.L.S (Hawaii), B.A. Honors (Chulalongkorn)

Professor Dr Szarina Abdullah has been involved in various strategic management programs in UiTM during her tenure as former Head, School of Library & Information Science, Assistant Vice-Chancellor, and Dean of Centre for Graduate Studies, UiTM.  She has conducted similar Strategic Management workshops for librarians at UNIMAS, Universiti Teknologi Malaysia, Universiti Kebangsaan Malaysia, and for Directors of National Libraries from Developing Countries under the Malaysian Technical Cooperation Program organised by the National Library of  Malaysia.  She is currently leading a team of researchers in conducting the National Bibliometrics Study in Science and Technology Knowledge Productivity for the Malaysian Science & Technology Information Centre, Ministry of Science, Technology and Innovation, Malaysia.